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What
is communication?
By
Debbie Harris, Contributor
THIS
WEEK we will be attempting to increase
our knowledge of the communication
concept. There are no questions which
will require you to define communication.
however, you will need to understand
and analyse the process of communication
and apply these to any communicative
event.
There
are a number of definitions which
have been suggested by several communication
specialists.
Communication
has been defined as the process of
people interacting through the use
of messages [Zeuschner: 1997]. Also
it has been referred to as the process
of human beings responding to the
symbolic behaviour of other persons
[Alder & Rodman: 2000]. These
by no means exhaust the various ways
in which it can be defined but they
do provide us with some idea of what
characterises the concept of communication
which is relevant to the communication
studies course.
A
close observation of them reveals
that communication is a process [not
an event], it involves people, it
involves interaction among people
and it involves the use of messages.
As
a process, communication is dynamic,
continuous, irreversible and contextual.
It is inevitable, that is, it is sure
to happen and cannot be altered or
revoked. All communicative events
involve content and relationship.
Content refers to the substance of
the message while relationship tells
of the receiver and sender and how
they perceive their interaction. Finally,
communication happens in a setting
or context and it is from such that
much meaning is derived. Context may
be defined as a culture, location
or a relationship.
Within
the process of communication there
are six
primary elements.
They
include the following:
*
Context
*
Messages
*
Channels
*
Senders/Sources/Encoders
*
Receivers/ Decoders
*
Integration and Feedback/Interference/Noise
ELEMENTS
OF THE PROCESS
DESCRIPTION
OF THE ELEMENTS OF THE PROCESS
1.
Context
Setting/environment:
place, time, surrounding events, physical
and psychological climates.
2.
Sources/senders
Human
originators of the message or definers
of the purpose of the message.
3.
Messages
Content,
that is, verbal [written/spoken] and
non-verbal [gestures, movements, smells
or objects].
4.
Channels
Means
through which messages are transmitted,
e.g., sound waves, light waves or
other sense-stimulating means.
5.
Receivers/decoders
Ultimate
goal or destination of a message;
translators of messages.
6.
Interaction
The
back-and-forth nature of communication
[sometimes called transaction]. All
parties in the communication event
influence and are influenced by the
event.
7.
Interference/feedback/noise
Responses,
interruptions or blockages to interaction.
A response maybe to give an answer
to a question, to think about it,
or to try to respond even without
full understanding.
DESCRIBING
THE PROCESS
The
process is both cyclical and transactional.
The event begins with the conceptualisation
of the message and this is the sender's
role as the originator of the message.
In
addition, it is the sender's task
to codify the contents of the message
and to select its medium and channel.
These parts of the process are called
encoding and selection of channels
respectively. The receiver's role
is chiefly decoding and interpreting
the message sent to him/her and then
providing some feedback for the sender.
It is very important for you to understand
that both the sender and the receiver
conceptualise, encode, select medium
and channel, decode, interpret and
provide feedback in all communicative
events.
Often
during communicative events there
is some sort of interference or blockage
to interaction. These are commonly
referred to as barriers to communication
and may be internal or external in
nature.
Some
examples of internal barriers are
daydreaming, anxiety and hunger while
external barriers would be noise from
a lawn mower, gestures, attire, posture,
chatting, spilled beverage on a page
and choice of words.
ACTIVITY
Here's
an activity which might help you to
apply what you have learnt this week:
Identify
an interpersonal or small group communication
setting and analyse the communication
process. [This setting can be at school,
home, a party or friends simply hanging
out].
Be
sure to:
*
Identify the elements
*
Describe the process
*
Discuss the barriers
*
Remembr that you need to get a communication
studies syllabus.
Until
next week, walk good!
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